_ Market Intelligence

Get at the heart of the customer

Insights at scale for your market research automation and analysis. Identify new segments and target personas for your product and services.

Commerce AI aggregates interview, survey, product reviews and profile data at scale so market researchers can better support key business decisions across the organization.

Whether you’re tasked with defining new features for a next-gen product, understanding the motivation behind purchases, or predicting the future, Commerce AI can help you along the way.

Uncover Customer Motivations

Surface key insights around customer behavior. Understand customer likes, dislikes, and desires, and map the relationships and orders between them. Gain a better understanding of your products and learn not just the what, but the why.

Identify New Markets

Uncover new markets by surfacing product and category data by consumer profile, geography and language. Compare competitive data to uncover opportunities for growth.

Improve customer response rates

Meet customers where they are and obtain deeper insights with our digital Voice Survey application. Create a simple and engaging voice-based customer survey and deploy with customer attention at hand.

Customers

"A multi-national corporation leverages Commerce.AI’s data engine to build their own understanding of their customers and company within the larger commerce context. They employ our aggregation, extraction, sampling and verification methodologies to get to a single source of truth for teams across their organization."

Andy Pandharikar

Global compliance manager, Intuit

"A major food & beverage company deployed Commerce.AI to identify and understand the beverage categories that will best fit their new product. With access to over ½ million product and data points, Commerce.AI helped develop a new product strategy backed by a predictive data model."

Melanie Gallager

Global compliance manager, Intuit

"A leading global automotive company taps Commerce.AI to obtain consumer insights of their global consumer base. Commerce.AI aggregates customer data across two populations in multiple languages to bring a single source of truth, as well as identify and compare population specific insights that can set them apart from their regional competitors."