auto-AGENTS are capable of dynamically managing voice conversations, inquiries, support calls, sales calls, employee meetings, and more in real time. It is purpose-built for real-time voice and text-based conversations, optimized to deliver seamless and efficient interactions across various applications.
In a business interaction, auto-AGENTS work seamlessly in the background—retrieving data, tracking sentiment, assisting in real time, and automating post-call tasks like logging, report generation, and follow-up actions—freeing human agents to focus on high-impact tasks and ensuring efficient workflows.
At the heart of Commerce.AI is Real-Time Autonomy ® that uses the latest AI techniques to ingest, aggregate and synthesize real-time unstructured data and turn it into intelligent business signals specifically designed to turbocharge automations.
auto-AGENTS can integrate seamlessly with various data sources, systems, and formats, making it adaptable across industries. This flexibility means it can operate in diverse environments without requiring changes to existing data structures or workflows, enabling rapid deployment and scaling.
Built on transparent, explainable AI models, auto-AGENTS offer insights that are easy to understand and validate. Each model is rigorously benchmarked for performance and accuracy, providing reliable metrics that meet enterprise standards and allow businesses to make informed decisions confidently.
Our platform has been designed from the ground up with enterprise security in mind. Our global data center partners are ISO27001, SOC 2 and PCI DSS compliant. Commerce.AI is designed to be GDPR compliant. Top brands trust us with their data.